25 Generative AI Use Cases for 2025

If you’re wondering where to start with GenAI and how to use it to make the greatest impact in your organisation, Calls9 has partnered with Kalisa, to bring you 25 Generative AI Use Cases for 2025.

Why download this resource?

Whether you’re a start-up innovating your products or an enterprise focused on efficiency and growth, this guide reveals actionable ways to integrate generative AI across your business. Here’s what you’ll achieve:

• Stay Ahead of Industry Trends: Understand game-changing GenAI trends shaping 2025 and learn how to capitalise on them.
• Revolutionise Client Experiences: Discover 10 practical use cases to engage your audience, implement hyper-personalisation and improve customer support.
• Supercharge Your Workforce: Implement 10 use case to streamline workflows, boost productivity, and empower your team to focus on impactful work.
• Unlock New Growth Opportunities: Leverage five innovative use cases to create untapped revenue streams and reshape your business model for the future.

This isn’t just theory—these use cases span industries such as legal, healthcare, retail, finance and more, showing you how to create meaningful impact.

This resource is perfect for:

• Business Leaders looking to understand where GenAI will give them a strategic advantage
• Tech Leaders aiming to stay at the forefront of the digital revolution by integrating GenAI into their existing systems.
• Senior Marketing Executives seeking to provide better customer experiences and increase profitability
• Operation Executives: looking to boost efficiencies and productivity